FAQ

As of now we only ship to the US and Canada. We are currently offering free shipping on every order over $120! Be sure to take advantage of this promotion. We package & ship orders to nearly every State across the US but transit time will vary from location to location.

Clothing Shop Online currently accepts Visa, MasterCard, Discover, and American Express.

Our handling and packaging time is usually 6-8 business days, but it varies with each item. Shipping within the U.S. will be delivered within three to ten days, depending on your preferred shipping method. Shipping to countries outside of the U.S. may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email.

We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. Returns can be initiated through our Return Page.

We do accept returns in respect to the following conditions:

· The item is not custom made or from a limited edition.

· The item must have been sold in our online store

· The item shouldn’t have been used in any way

· The return request is made within 28 days of delivery.

Although we strive for perfection, we are human and sometimes the wrong items are shipped from our Workshop. We are so sorry for any inconvenience this has caused, and we are here to help make things right. Please contact our customer service team support@artquakecustom.com, or our Contact us page, so that they can work to get you your goods as soon as possible.

Email Support is available Monday-Friday from 9am-5pm

Denim Jackets: Denim should be washed with cold water, inside out. If washing denim that is mixed with synthetic fabrics, always follow care directions for the more delicate fabric with which the denim is mixed. Hang denim to dry and iron on high heat.